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Token Studio

Unit 1, St. Saviours Wharf

23-25 Mill Street

SE1 2BE

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Book a workshop/event: booking@tokenstudio.co.uk

General Inquiry:

info@tokenstudio.co.uk

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Booking Policy

Terms & Conditions 

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© 2017 by Token Studio

BOOKING POLICY

General Booking Policy

1, All classes and workshops have to be booked a minimum of two days in advance; Payment must be cleared before attending.

 

2, We might not be able to guarantee the urgent booking without pre-arrangements, especially for party reservations;

 

3, If you have a voucher, please make sure you redeem the voucher with us before place your booking. If your voucher is expired, contact the website which provided the voucher to get a refund or extension.

 

4, For all bookings, you must notify us of a cancellation or any changes to the number of guests at least 48 hours before your appointment. We are sorry to not be able to refund your payment if you are late or missed your appointment. 

 

5, Please arrive on time, if you or anyone in your group is late you will not able to join the workshop, we deliver on-time services and each workshop has multiple groups/people, due to the fairness to the tutor and clients who arrive on-time, you won't be able to join the workshop as soon as the workshop starts. If you wish to reschedule, there will be a £10 per person reschedule fee. 

 

Thank you very much for your understanding, wish you enjoy our class and workshop!

Party Booking Notice

This Workshop is often booked as a party or private event, there are a few things you need to know if you would like us to host a party/ event for you.

 

 -There is no extra charge for a party booking, if you would like us to travel to your appointed venue, there will be a transportation cost that added to the top of your booking fees.

 

-The minimum number of people for party booking is 20, we can host up to 80 people in our own venue.

 

-Party booking must be informed a minimum 2-3 weeks in advance to make sure the studio can arrange materials, space and equipment for your party, there is always a possibility for urgent booking but we can not promise it, please contact us before you place your booking.

 

-All drinks and refreshments are welcome to bring your own, if you would like to decorate the space for your event, you can also let us know in advance so we can arrange the time for you to come in to decorate. 

 

-As soon as the booking is arranged as a private booking in our system, we will make sure there won't be any other clients join your experience without your permission. 

 

We have seven years of event hosting experience that you can trust and without doubts, you will have a great time with us.